Developer support and operational contacts
Use these channels for onboarding requests, production support, and policy questions. Include your application name and environment details in all support communications.
When to contact onboarding
- Requesting first-time API access.
- Adding new redirect URLs or environments.
- Requesting changes to approved scopes.
When to contact technical support
- Sandbox or production authentication issues.
- Unexpected FHIR response behavior or outages.
- Production incident updates and timeline questions.